Trust, Safety & Security

Welcome!

At RENTALS.SG we take all of our user Security and Safety seriously. However, all online marketplaces can be targeted and leveraged from time to time by unscrupulous groups or individuals who may actively seek to take advantage of others. As with other commercial websites, our website is no different and we encourage user vigilance.

By following the Trust, Safety and Security features that have been incorporated into this website, together, we can reduce the risk of any attempted illegal activity, giving you greater peace of mind when advertising your property or looking for a great place to rent in Singapore.

A golden rule to remember is never to pay for services on this website if you are requested to use instant money transfers such as Western Union or Money Gram. While both services provide reliable service standards and popular, these are not facilities that will ever be utilized by RENTALS.SG. Unfortunately, when used fraudulently, criminals to the disadvantage of our users, can potentially leverage such services.  

You should always use the control panel and payment tools provided by RENTALS.SG.  This is not only a condition of our Terms of Use but the payment systems that we engage are some of the most secure and trusted available on the internet inconjunction with major Singapore banks.

WE WILL NEVER CALL YOU TO REQUEST A PAYMENT. SPECIFICALLY, IF YOU RECEIVE A CALL OR MESSAGE TO PAY DIRECTLY TO ANOTHER ACCOUNT OWNER OR PROVIDE CREDIT CARD DETAILS TO AN EXTERNAL ACCOUNT IN PART OR FULL, OUTSIDE OF OUR PAYMENT SYSTEM, PLEASE DO NOT PAY AND CONTACT US IMMEDIATELY.

ALL PAYMENTS MUST BE MADE THROUGH THE RENTALS.SG PAYMENT SYSTEM USING YOUR OWN ACCOUNT CONTROL PANEL. ANY REQUEST TO PAY DIRECTLY MIGHT BE AN ATTEMPT TO BREACH THIS SECURE SYSTEM.

In addition to trusted systems, we use an SSL service to encrypt transactions though this marketplace. You can be assured that the compliance for us to obtain secure services is in itself rigorous.

You may email our Help Center to contact Customer Support at any-time.

Rent your property with confidence with RENTALS.SG.